P21 Web Client 18.2 | Changes and Additions

Comparing the P21 Web Client 18.2 to 18.1 Recently, Epicor has released the P21 Web Client 18.2.  This release has brought along many changes that alter what we covered in our original three videos from earlier this year.  In this post, we are going to compare the newest version of the web client to the […]

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prophet 21 web client

Prophet 21 Web Client in Version 2018.2

With the release of 2018.2,  we arrive the fourth major release of the Prophet 21 Web Client by Epicor.  The question I am starting to be asked more and more is, “Is it ok to move to the web client?”.   That answer is always situational and depends on the needs and requirements of the users […]

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Item Master Inquiry (Inventory and Open Order)

The Inventory and Open Order Tabs In today’s post, we are going to be discussing the Inventory and Open Order tabs in Item Master Inquiry.  If you haven’t seen our post on the basics of Item Master Inquiry, check it out (here).  Throughout that video, we cover several different topics about Item Master Inquiry.  These […]

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Item Master Inquiry Basics

Item Master Inquiry Basics Important skills to have under your belt are the Item Master Inquiry basics.  This is a commonly used window amongst most P21 users.  However, with all of the information and complex tabs, it can be very confusing.  Even the best and most experienced user may still not understand all of Item […]

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Prophet 21 How To | Creating a New Customer

How to Create a New Customer Creating a new Customer in Prophet 21 can sometimes seem like a daunting task.  Customer Maintenance has a large number of tabs with required fields buried within them.  Just when you think you have everything good to go – Suprise!  There’s still another required field.  In this video, I […]

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Why Can’t I Open the Reason Codes Tab?

What Are Reason Codes? In our video on RMA Entry (linked here), I mentioned a tab called the Reason Codes tab. While you enter your RMA, you may find that the Reason Codes tab is disabled! This is a feature that is either enabled or disabled by your P21 System Administrators. A Reason Code is […]

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Prophet 21 Training | RMA Entry

RMA Entry Today’s post is all about RMA Entry in Prophet 21!  If you are new to P21, or you’ve never done an RMA before, it can be confusing to understand.  In today’s video, we are going to do a complete rundown on the process!  Also, if you missed out on our last three posts, […]

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Prophet 21 How To | Creating a New Item

Creating a New Item in P21 Today, we are going to be learning how to create a new item in P21.  If you’ve never done it before, creating a new item can be a hassle.  You’ll find yourself spammed by the dreaded, “Hey!  You forgot this field!” popup.  Required fields are almost buried within all […]

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Checking Out the P21 Web Client Ribbon Layout

P21 Web Client Ribbon Layout In our final video on the P21 Web Client, we are going to be discussing the P21 Web Client Ribbon Layout.  While the new layout is generally the same as the desktop layout, there have been some changes. The biggest change to the Ribbon is that it is now divided […]

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All About The P21 Web Client Home Widgets

P21 Web Client Home Widgets The P21 Web Client has come with a lot of new and useful features.  A great new feature is the P21 Web Client Home widgets.  As users, we currently have seven widget options.  You can utilize these widgets in the variety of different ways.  Each widget is customizable so that […]

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